Tuesday, November 26, 2019

ENGLISH ESSAY WRITING for Students

ENGLISH ESSAY WRITING for Students Students often receive assignments to do creative writing. Majority of our clients feel insecure about their creative writing skills. It is easy to get off track and jump from one topic to another. For that matter a strong English essay writing structure must be applied. All creative writings start with an idea. If you don’t know what to write about, do a list of ideas and see which one you feel most passionate about. Do a thorough research on a topic. Do you best to find all most interesting topic details to make your writing more exciting and bright for reader. Other way to go is to trust your writing to the hands of the professional writer. Find an online writing service you can trust and then place an order. If you have questions, talk to the Customer Support representative who work around the clock and she will address your issue. After the order placement, you can always message the writer directly to monitor the writing process. Also, you can request a draft to be written within 48 hours. Put your draft request directly into the order instructions.

Saturday, November 23, 2019

Simple Tips and Tricks for Cooking Healthy College Meals on a Budget

Simple Tips and Tricks for Cooking Healthy College Meals on a Budget Entering college usually means that you will have to cope with many things on your own, and cooking meals is one of them. Many students find it a challenging task, especially if they have no access to all the needed kitchen supplies and appliances. However, you shouldnt feel desperate in this situation, as weve prepared a full list of useful tips that will come in handy for every college student. So, keep reading, and you will learn how to cook healthy college meals with no effort. Cooking in Dorm Every student knows that dorms arent the perfect place for cooking. Each learning institution is different, thats why living conditions in various dorms may vary. Not every dorm has a kitchen for students, so you need to know beforehand if you should buy a mini fridge and a microwave. If you have no kitchen in the dorm, ask your friends if they want to buy a fridge and a microwave together with you. You can take them for a garage sale and get a good deal. Many students confirm that they dont regret buying kitchen appliances as they used them through the whole studying time. A microwave is usually the only appliance to cook with, as there is no an oven or a stove. Its not the best option, but not the worst one. You still can have healthy meals as there are plenty of easy recipes which perfectly apply to cooking in a microwave. What can you cook in a microwave? Quiche with all kinds of stuffing – cheese, vegetables, chicken, sausages and even bacon. Its a perfect way to start your day and try different flavor mixes. Muffins – sweet or salty muffins with cheese, nuts, berries, chocolate or pumpkin spices are easy to cook in a mug. Just try it out and you will see how quick and easy it is. Baked potato or chicken – spaghetti squash, baked potato with cheese and butter, baked sweet potato, roast chicken with salsa and many more other recipes that you can try even if you dont have cooking skills. Chips – use potato or sweet potato, a pinch of salt and your favorite spices. This is one of the most popular recipes for college students. Fish and vegetables – yes, you really can cook roasted salmon or steamed vegetables using only your microwave. Healthy and fast! Mac and cheese – the favorite dish of many students. Though its not the healthiest meal, sometimes you just crave one. Scrambled eggs – easy breakfast to give your body energy at the start of the day. Microwave can easily substitute the whole kitchen stove if you know how to use it properly. Beat eggs, milk, salt, your favorite spices in a microwave safe bowl or mug. Add the ingredients you like – cheese, chopped sausages, tomatoes, bacon, etc. Microwave on medium-high power for 1 minute 30 seconds or more, stirring your mix a few times during cooking. And its done! These meals are nutritious and easy, so they are the best choice of food for college students in dorms. Besides dishes cooked in a microwave, you can also have these tasty meals: Fresh fruits and vegetables – the best way to get the necessary vitamins and microelements that help you stay healthy and focused. Fresh juices – apples, oranges, pineapples, celery, tomatoes are perfect for fresh and tasty juices that you can bring in a bottle to a library or class. Cookies, crackers, and biscuits – fast snacks; be sure to choose the brands that use a low amount of sugar or harmful chemical ingredients trans fats, sodium nitrites, monosodium glutamate, HFCS (high-fructose corn syrup), etc. Smoothies – berries, fruits, and nuts help your brain process information. Mix different fruits to find your favorite flavor. Add milk and ice-cream to make your smoothie sweet and good. Yummy! Sandwiches – how many types of sandwiches do you know? We think the list is endless. So dont be afraid to use different fillings and types of bread or sauce. Cereal and porridge – oatmeal, granola, millet, grits, polenta and many more which you can serve with berries, fruits, nuts, chocolate, whipped cream or as a side dish along with steamed vegetables, chicken, rabbit or red meat, etc. Salads – easy and fast way to have a healthy meal. There are plenty of recipes of salads that can make you feel full and provide you with energy for the whole day. Use vegetables, fruits, boiled eggs, herbs, spices, meat or fish and sauces to have a quick launch or dinner without spending much time on cooking These meal ideas are just a little part of the dishes you can cook even if you dont have access to the kitchen. Not only they are easy and quick but also affordable and budget friendly. Cooking in the Kitchen Even if you have access to the kitchen with an oven and stove, you might still have troubles with meals. The main question you might be asking is â€Å"Can I cook easy, fast and healthy meals if I have no cooking experience?† Surely, you can! It might be intimidating at first. Choosing the right recipe and finding everything needed in a grocery store is just the start of your meal preparation. Everyone fails at first, so dont be depressed if you dont get the results youve expected. Follow preparation instructions and be attentive to the details. Especially, when it comes to temperature and time. If you have something in your oven, dont forget to set a timer and periodically check the condition of your dish. If this is your first cooking experience and you dont know where to start, you definitely should check the following sites with easy recipes for beginners and healthy recipes for college students on a budget: Jenny Can Cook The Spruce Eats BBC Good Food Start with dishes that have a small number of ingredients and steps. Salads are the perfect way to begin your cooking journey. You will get to know how to process vegetables, fruits, and other products, how to make sauces and what the most common product combinations are. For example, cheese and tomatoes, cherry and chocolate, asparagus and chicken, eggs and bread, fish and citruses, etc. Thats why cooking basics commonly start with salads and side dishes. Learning how to make, for example, chicken salad can save you money which you would spend in a local pizza place. A traditional chicken salad recipe: Ingredients for 6-8 servings: 2-3 lbs chicken (chicken breasts will work the best) 2 tbsp olive oil  ½ cup mayonnaise 1 tbsp dijon mustard 1 chopped celery  ½ chopped onion 1 tbsp chopped parsley  ¼ tbsp salt pepper 1. Turn on your oven and preheat it to 350 °F. 2. Wash chicken breasts and place them on the tray. 3. Rub olive oil over the chicken, add salt and pepper. 4. Bake it for 45 to 55 minutes, check if it is ready by making a cut in the chicken breasts – there should be no pink inside. 5. Remove the chicken from the oven and let it cool. Chop it into middle-sized pieces. 6. Mix chicken with other ingredients – mayo, mustard, celery, onion, and parsley. 7. Voil! You can put your chicken salad on the buns and enjoy your sandwich. This is the most common and traditional chicken salad recipe, which anyone can replicate. If you dont have a kitchen, ask your friends. Maybe some of them live outside of the campus – they might give you an opportunity to use their kitchens from time to time. This is the situation when food prep for a week can save you a lot of time and effort. Meal prep basically means cooking your meals ahead of time. You can prepare only ingredients (like boiling eggs for a whole week or roasting few servings of chicken) or prepare and freeze full dinners or lunches for a few days. Eat healthy food and dont be afraid to try different recipes. You might have no clue how exciting cooking is!

Thursday, November 21, 2019

Human Resource Management at McDonald's Essay Example | Topics and Well Written Essays - 2500 words

Human Resource Management at McDonald's - Essay Example Much of the time, employees are motivated by their working environment and thus some of these employees rise to top positions with in the company. Fairhurst claims that about 80% of service crews advance to store managerial positions, serving the company for 10 years on the average ("HR challenges... I'm lovin' It, 2005"). It is a fact that McDonald's is one of the top fastfood chains in the world, serving 50 million people daily in their 30,000 restaurants spread in over 119 countries worldwide. McDonald's actually started small by a certain Czech-American entrepreneur from the town of Plzen named Raymond Albert Kroc. Kroc was originally a salesman who sold five-spindled milk shakers called "Multi-mixers". His interest in providing fastfood to people was aroused when he heard of a hamburger stand in California that operates 8 Multi-mixers at a time in 1954 ("Mc Donald's History, n.d.") Kroc then met the McDonald brothers Dick and Mac, to which he immediately proposed the concept of a chain of fastfood restaurants named after themselves. Through the Kroc and the McDonald's brother's collaboration, the first McDonald's restaurant opened in Des Plaines in Illinois ("Fascinating Mc Facts, 2005"). Kroc then propagated the McDonald's chain through franchising, in which he is considered as one of the proponents of the system. Currently, 73% of McDonald's restaurants are owned by about 5,400 independent franchisees all over the world. McDonald's is also considered as a pioneer of specific menus and systems that cater to their specific clients ("Mc Donald's Corporate Responsibility Report"). One good thing about the franchise system allows the franchisees to handle restaurant operations and the workforce under them if they are trained and guided well. At present, McDonald's has a 1.6 million strong workforce, with only 398,000 people hired directly by the company. While each restaurant is responsible for individual policies they may have on bringing in, compensating and rewarding their employees, franchisees or independent owners, are required to promote a general set of "people practices" espoused by the company. This is checked through regular assessment of restaurant operations and recommendations by corporate specialists on training and research ("Mc Donald's Corporate Responsibility Report 2004 (Supplement)") 60% of McDonald's employees (or "crew" as they are commonly called) is 16-21 years old. The average crew member handles such tasks as cleaning the floors, waiting tables, cooking etc., garnering free meals and other benefits while earning by the hour. For most of the crew, employment at McDonald's is their first step into the "real world" and although some may leave the company for another job some stay in the company at an average of 1.6 years ("Tootelian, n.d.") This employee loyalty is attributed to the company's excellent Human Resources training and policies which specifically targets the development of basic workplace skills and attitudes among its employees. As the crew gains experience, they are given opportunities to be assimilated into the company to handle leadership and management roles while some may move on to other companies. Company personalities such as Mc

Tuesday, November 19, 2019

102 exam question 4 Article Example | Topics and Well Written Essays - 500 words

102 exam question 4 - Article Example Friedman assumed that focusing on open social investments was not proper for business well-being and this would divert the goals of the business. The ideal goal of the company is to provide a return to its shareholders. By focusing on external social responsibilities, the corporation is distracted from its sole purpose. Friedman asserted that corporations do not know how to properly invest in social causes (Friedman, 1970/2002). Friedman deemed this as a tax upon stockholders of which they have no decision regarding how it is spent. Consequently, he added that an individual is on liberty to pursue social responsibilities; this is because the corporate executive lacks the ability to properly perform such actions (Friedman, 1970/2002). On the other hand, according to Archie Carroll’s, adding on to making a profit and obeying the law, a company should endeavor to improve or solve societal needs. His view is generally advocated through stakeholder theory. This theory maintains that corporations should consider the effects of their actions upon other individuals at stake or of interest in the corporation such as customers, suppliers, general public, and employees (Carroll, 1987). Businesses cannot pursue their long term profit returns if they have poor relations with their stakeholders or the environment. Meanwhile, firms cannot meet all the needs of their stakeholders and continue making profits. It is therefore advisable that management decisions should be based on an objective ethical code of conduct. Using the money that shareholders have invested in the businesses to support unprofitable needs of the society is clearly wrong. Therefore, businesses should make profits, obey the law, act according to an ethical standard, and only pursue corporate social responsibility activities that improve long-term shareholder wealth. A  corporation  is a legal entity, meaning it is a separate entity from its

Sunday, November 17, 2019

Learning English On-line Essay Example for Free

Learning English On-line Essay Introduction In these days of fast-changing technology, almost everything is being affected and changed by technology’s machinery – including the world of academe. Because almost everything now is in the world-wide-web, most people look to the internet for information, business, research, etc. Thus, it is no wonder that even the academia is flowing along this trend and is using the internet as means to enhance learning. As much as it is true that large and considerable help is found in the Net, when it comes to the issue of serious and more fruitful study, traditional schooling is still advantageous. Though some among the academic world have casted their votes for on-line learning, this paper attempts to give the opposite view. This is an argument against on-line learning. Disadvantages of E-Classes Several things are propounded by those who criticize e-learning which merit the attention of those who are on the pro side. 1.) No personalized face to face communication with teachers. Because there is no real interaction with teachers as inside the actual classroom, critics argue that e-learning, in the process, loses its being â€Å"educational† in the truest sense of education, or according to its philosophy . Not only that the students in e-class deprived of teacher-student interaction, they are also lacking class audience which is very crucial in the development of confidence, in terms of learning how to deal with â€Å"real listeners.† 2.) Isolation. Another disadvantage facing an e-student is the feeling of isolation that often and normally ensues in an e-class scenario. Although this is effectively answered by those supporting e-learning, still, it ought to be considered as this has been the real case in this set up/arrangement. 3.) No group learning activities. Group learning activities are very fruitful tool for study which stimulate and yield a lot of ideas. Not being able to join such group discussions is indeed a weakness of e-learning. Students need the variety of ways of learning which a college/campus usually is able to provide. Conclusion Learning English as a second language is not easily learned in an e-class scenario. The three points I have cited above that argue against e-learning are crucial ones. Anything that is used or added up to stimulate learning in any educational set up should have the quality or atmosphere that may inspire and thus enhance learning. Anything which does not guarantee the acquisition of holistic knowledge is not education in its truest sense. Works Cited 1. Peters, Richard S. In www.acm.org/ubiquity/views/c_shoniregun_3. Accessed April 28, 2007.

Thursday, November 14, 2019

Do People Who Are Trafficking Human Organs Help Other People? Essay

Do People Who Are Trafficking Human Organs Help Other People? (Campbell & Davison, 2012), say that the unlawful business in human organs special kidneys has advanced quickly and unexpectedly. The reasons why selling kidneys has advanced quickly is that nowadays many countries have wars so there are many poor people who need money to live a good life. Also, after wars, there are many sick people that felt desperation because they lost their organs in the war and no one donated to them, so they needed to buy organs to stay alive. Other reason is because people have two kidneys so when they sell one kidney for important reasons, they won’t die. Most countries punish those people who sell their organs that are why in those countries there are many illegal trafficking of human organs, but in some countries trafficking human organs is legal like Iran. People who are trafficking human organs help other people to live a good life, also help sick people to feel healthy again and not to die. The desperation of many people needing transplantation s urgery and the poverty of many people with healthy organs often results in the trafficking of human organs. It’s a trade where the two persons win, because trafficking human organs help many poor people who don't have money to buy food or clothes by selling their organs that they can live without for money to the sick people who need this organ to stay alive. Selling organs can help the sick person to stay alive and give the poor person money to help his family from humiliating life. I read something posted on (ALL THINGS PAKISTAN blog, 2007) about a poor Pakistani guy who holds with his hand a paper with a sign that says â€Å"Would you buy my kidney please?.† I think that poor guy needs money t... ...ngs pakistan blog. In (2007). Retrieved from http://pakistaniat.com/2007/10/17/would-you-like-to-buy-my-kidney-please/ Caplan, A. R., & Arp, R. (eds.) (2013). Contemporary debates in bioethics. Hoboken, NJ, USA: John Wiley & Sons. Retrieved from http://books.google.com.kw/books?id=-RsoAAAAQBAJ&dq=how much does the middle man make trafficking organs&source=gbs_navlinks_s Denis, C., & Davison, N. (27, May, 2012. Illegal kidney trade booms as new organ is 'sold every hour' Retrieved from http://www.theguardian.com/world/2012/may/27/kidney-trade-illegal-operations-who Gross, R. (2008). Noblesse oblige blog. Retrieved from http://noblesseoblige.org/2008/01/12/egyptian-man-sells-wives-kidney-on-black-market/ Parry, W. (2012). How poverty, false promises, fuel illegal organ trafficking. Retrieved from http://www.livescience.com/19237-illegal-kidney-organ-trade.html

Tuesday, November 12, 2019

Evil in the “The Strange Case of Dr. Jekyll and Mr. Hyde” by Robert L. Stevenson Essay

In the novel Robert L. Stevenson defined the nature of evil through the person of Mr. Hyde. He used his character to symbolize evil at its purest and truest form (â€Å"†¦Edward Hyde, alone, in the ranks of mankind, was pure evil† chap 10 p 2; â€Å"†¦one was wholly evil†¦Ã¢â‚¬  chap 10 p 3). In the first chapter (Story of the Door), Stevenson started to objectify the idea of evil as one characterized with intentions and acts that are always meant to hurt and destroy. He even gave it an unpleasant physical form which mirrors the ugliness of its nature. Mr. Enfield, the cousin of Mr. Utterson, remarked on this characteristic and quality of evil when he witnessed the cruel behavior of Mr. Hyde as he coldly trampled on a girl’s body he happened to ran over on one of the street corners of London (â€Å"†¦for the man trampled calmly over the child’s body and left her screaming on the ground† p 14). Evil was also presented by Stevenson as monstrous and terrifying through the words and description of Mr. Enfield (â€Å"It wasn’t like a man; it was like some damned Juggernaut†; â€Å"He was perfectly cool and made no resistance, but gave me one look, so ugly that it brought out the sweat on me like running† p 14). Although Stevenson gave explicit reference to the hideousness of evil in the novel calling it ugly, hellish and other such names, he still touches on the ambiguity of evil which marks it eerily frightening-something that is felt through the senses but is somehow lacking with definiteness and steely finality (â€Å"He is not easy to describe. There is something wrong with his appearance; something displeasing, something downright detestable. I never saw a man I so disliked, and yet I scarce know why. He must be deformed somewhere; he gives a strong feeling of deformity, although I couldn’t specify the point. He’s an extraordinary- looking man, and yet I really can name nothing out of the way. No, sir; I can make no hand of it; I can’t describe him. And it’s not want of memory; for I declare I can see him this moment† p 17–Mr. Enfield gave this observation to Mr. Utterson after being asked by the latter to describe Mr. Hyde). This vagueness surrounding the nature of evil is echoed by Mr. Utterson after having had the opportunity to see Mr. Hyde in person (â€Å"`There must be something else†; â€Å"`There is something more, if I could find a name for it. God bless me, the man seems hardly human! Something troglodytic, shall we say? or can it be the old story of Dr Fell? or is it the mere radiance of a foul soul that thus transpires through† p 26). Mr. Hyde is identified as a symbol of evil through dastardly acts implemented without clear intentions (ex. revenge) and the slightest evidence of remorse and guilt. He carried out his evil ways with gleeful abandon and thoughtlessness. When Hyde murdered Sir Danvers Carew, Dr. Jekyll wrote in a torrent of confession towards the end of the novel that Hyde killed in a state of frenzy like a man whose reason has long been lost (â€Å"With a transport of glee, I mauled the unresisting body, tasting delight from every blow; and it was not till weariness had begun to succeed that I was suddenly, in the top fit of my delirium, struck through the heart by a cold thrill of tenor† p 88). The evil nature of man as conceived by Stevenson is one that is predisposed to the ‘undignified’ (â€Å"The pleasures which I made haste to seek in my disguise were, as I have said, undignified† p 82) lures and pleasures of the world. Mr. Hyde, in execution of the secret desires of Dr. Jekyll, carried the doctor’s hidden dark, carnal pleasures to malevolent, sinister level Dr. Jekyll could no longer control (â€Å"This familiar that I called out of my own soul, and sent forth alone to do his good pleasure, was a being inherently malign and villainous; his every act and thought centred on self; drinking pleasure with bestial avidity from any degree of torture to another; relentless like a man of stone† p 82). The evil that resides in Mr. Hyde is responded to in the novel with terror, aversion and hatred. Mr. Stevenson wants to convey the message that in its purest form man’s evil nature is despicable and thus should be treated with due derision and horror. Throughout the novel as the characters-Mr. Enfield, Mr. Utterson, Mr. Lanyon, and Poole- come face to face with the evil incarnate that is Mr. Hyde, they felt nothing for him and what he represented except repulsion and disgust (â€Å"This person (who had thus, from the first moment of his entrance, struck in me what I can only describe as a disgustful curiosity†; â€Å"At the time, I set it down to some idiosyncratic, personal distaste, †¦ but I have since had reason to believe the cause to lie much deeper in the nature of man, and to turn on some nobler hinge than the principle of hatred† p 69; â€Å"†¦there was something abnormal and misbegotten in the very essence of the creature that now faced me – something seizing, surprising and revolting† chap 72- these were the personal reactions of Dr. Lanyon upon beholding Mr. Hyde in person; â€Å"Did I ever tell you that I once saw him, and shared your feeling of repulsion? † p 46-this was a query posed by Mr. Utterson to Mr. Enfield). Through the outgrowth of Mr. Hyde in the novel from the body and person of Dr. Jekyll, Stevenson seemed to be making the bold statement that evil lurks and lays hidden in each man. Stevenson proposed further that it is the character of evil to prey on the weaker, baser side of man, waiting and eager to pounce as soon as man entertains the idea of succumbing to the call and temptation of his darker nature just as Dr. Jekyll gave in to the lures and lurid passion of Mr. Hyde (â€Å"†¦my evil, kept awake by ambition, was alert and swift to seize the occasion† p 77). In his confession, Dr. Jekyll admitted that every time his good side weakens, Mr. Hyde comes out roaring, becoming increasingly stronger (â€Å"The power: of Hyde seemed to have grown with the sickliness of Jekyll†; â€Å"†¦and at every hour of weakness, and in the confidences of slumber, prevailed against him, and deposed him out of life† p 79;† I began to be tortured with throes and longings, as of Hyde struggling after freedom; and at last, in an hour of moral weakness, I once again compounded and swallowed the transforming draught p 94). Crystallized evil is characterized by Stevenson in the person of Mr. Hyde as one that does not heed the voice of reason and one that is more diabolical than the original evil contained in Dr. Jekyll (â€Å"I knew myself, at the first breath of this new life, to be more wicked, sold a slave to my original evil;† p 78).

Saturday, November 9, 2019

A Perspective of Leadership Through the Eyes of a Great Leader

Abraham Lincoln had a distinct way of elevating people. This is evident in one of his leadership techniques as pointed out by Donald Phillips in his book, Leadership: Executive Strategies for Tough Times. This, he had done by recognizing his subordinates, his people as equals.More importantly, it is by not failing to remember that he, as a President acted not as a Chieftain but as representative of the people who elected him; and it is from this people, his power as Chief Executive emanated. In the same way, there are leaders who act based on the same principle as Abraham Lincoln. Take for example, Nelson Mandela.The latter’s leadership although may be viewed very differently from that of Lincoln is characterized by the similar principles in leadership as Lincoln’s. Like Lincoln who is a master of active passivity, Mandela offered only passive resistance against efforts that put the Blacks in the position of permanent servility (Brink, 1998).Like Lincoln who preached vi sions, in his case, through the Gettysburg Address, Mandela preached visions as a mode of getting across ideas that would set forth the movement towards his objectives. According to him, â€Å"During my lifetime I have dedicated myself to the struggle of the African people. I have fought against white domination, and I have fought against black domination.I have cherished the ideal of a democratic and free society in which all persons live together in harmony and with equal opportunities. It is an ideal which I hope to live for and to achieve. But, if needs be, it is an ideal for which I am prepared to die.† (Brink, 1998). Also, like Lincoln, Mandela showed integrity even with his failures which he considered not as such but as blessings which â€Å"enhance rather than diminish his personality (Brink, 1998).†1.  Ã‚  Ã‚  Ã‚  Ã‚   In your opinion, what were Lincoln`s most important attributes or traits?It is not proper to say that Abraham Lincoln had a most important l eadership attribute for it is only when his traits are seen as a whole that his leadership can be qualified. Saying that one trait is more important than the other means elevating one and subordinating the rest. Surely, it is not only just one or a few leadership attributes which can carry or distinguish Lincoln as a leader from the others.According to Donald Phillips (1992), â€Å"’During his four years as president, Abraham Lincoln spent most of his time among the troops.’ He visited key individuals in government, members of Congress, toured hospitals to visit the wounded, etc. He was a natural wanderer. As a lawyer, he went out to discover the facts first hand.†Still, it cannot be said, for example that Lincoln’s consideration of â€Å"getting out of the office and circulating among the troops† distinguished him over the others because there were leaders who valued such in their leadership too. Princess Diana was considered as a prime figure dur ing her days because she showed empathy to the people and in Phillips’ words, she ‘got out’ in public to experience the people first hand and not only through the eyes of third observers.The same goes with Pope John Paul II who was renowned for his frequent tours among Catholic nations. He was not the Pope who sat down his Papal Chair as he observed the world through his accolades. He went out, shook hands, waved and hugged the people whom he led in faith. Both leaders value â€Å"reaching out to their people† as prime necessity in effective leadership.Having said this, it is the combination of Lincoln’s leadership traits that made him a distinguished him from the others. It is the right amounts of humility, foresight, patience, tact and eloquence that made him one of the supreme leaders not only in the history of the United States but in the history of the world.

Thursday, November 7, 2019

Sales, banking, people and motivation Essays

Sales, banking, people and motivation Essays Sales, banking, people and motivation Essay Sales, banking, people and motivation Essay Allied Banking Corporation has been operating as a commercial bank for over thirty years increasing its number of branches in the Philippines to over 283 sites and a lot of other international representative units strategically place globally. (Alliedbank 2005). The following areas of concern were noted during the study and research of the organization: a.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Technology and globalization. The website of the bank alliedbank.com.ph lacks online chat mode for online inquiries that needs immediate attention. Foreign rates are not updated early first thing in the morning. I used their emailing system for a simple ABA number inquiry of their correspondent bank in U.S.A. and I was not given the correct answer, instead I was asked to make a search in their correspondent bank’s website. It was a simple inquiry and yet their customer service representative cannot supply a handy answer. Basic things they should know when they are out there in the field. Online banking is powered by Bancnet online with a fund transfer mode facility that does not function even for same bank local transactions. There is no president’s message in their president’s message page. I used the email provided for the president’s message and I was wondering if it has a link since it does not have a pop up window. Anyway I sent an email to the email address that was given and until now there was no reply received from the president nor did I receive any auto email responder. The online banking page does not have an online application form for opening of new accounts where clients can manage filling up the new accounts form first then go to their desired branches for the presentation of needed requirements and signature. Compared with HSBC website, page for forms and documents can be downloaded at hsbc.com.ph/ph/forms/forms.htm, HSBC I think has more of an edge to customer service and global banking. There is no toll free phone service number provided for phone call queries. An organization as global as Allied Bank managing without the recent technology to enhance full-bloom customer service relationship management system. I wonder if one loses his AT card in the middle of the night can sue the bank for failure to provide the facilities to call without paying in case of loses if at that time he does no t have any funds to make a paid call to the Head Office regular hotline number and nobody in the nearby branches is awake to make the hold out card transaction. b.  Ã‚  Ã‚  Ã‚  Ã‚   Customer service experience and motivation. There is an apparent lack of call center service representation and the technology to support and sustain bank activities. Bank employee’s motivation via technology utilization and improvement may be provided by an online banking tool which may grab and hold onto customers for life which is supposedly shall be the heart of any bank’s long term strategy. The heart is missing now, there are only people moving but with total lack of motivation and enthusiasm, adept knowledge of bank products and power leadership drives to destination unknown for a decentralize area of authority. c.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Cross selling and motivation. Cross selling bank’s affiliate companies products is a good form of interchanging efforts to enhance incorporator’s investments. If we take a look to the way it was implemented, we can see that a good part of the look out and selling process of the New York Life (NYL) insurance products has been placed on the shoulders of the bank’s Branch Heads (BH) and down to the shoulders of the staff. In my research there is only the presence of push and figures for sales quota. There was an absence of monitoring and analysis to effective sales communication process between bankers and customers in terms of planning and follow up system. The NYL organization absolutely runs from the structure of the bank which may be the initial plan but failed to distinguish corporate mission statement and goals of the bank which are selling their basic products. NYL people were only there to present and close sale but follow ups and look out for prospective market were the burden of the BHs. Mabuhay Miles could be a free promo product from Philippines Airlines which is also their sister company, but their coordinator and software failed to give specific reports of a list of those who were enrolled at their depository branch alphabetically. So the new accounts representative has to make a search for the number or name of the depositor first before enrolling. Management has given strict policy of recruiting to accounts that were two years old and over but there was no provision in the software of Allied Bank to easily access deposit accounts with their corresponding ages. How do you think employees who were given the quota will manage to enlist depositors and feel about how things work and run in the organization? d.  Ã‚  Ã‚  Ã‚  Ã‚   Work conditions and overtime payments. Cost cutting and soliciting bank employees motivation is not well compensated when air conditioning were being replaced by electric fans to save on electricity. Imagine the smell and the heat of a work environment as such as an airtight closed room to elaborate without proper ventilation and air conditioning. There is a predetermined air conditioning operating hours. Even if we allow one unit to run it still cannot accommodate to cool the entire branch where people are still working. The worst that is happening is the slashing of the number of hours worked beyond regular hours, overtime by the employee. Remember being away from your family for so long a time even extending to late evenings and getting paid for only a percentage of the work done. A very good motivation and behavior reinforcers scheme to develop a rebelling stubborn employee. e.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Product knowledge and training. Most of the time the bank offers products and services with no training and orientation made on product knowledge. Only memos were given. And if they hold trainings, employees are not being paid for the attendance. It is already a fact with the organization that if they hold half day seminars in Cebu province in particular, it usually ends at about 2-3pm with no provisions for lunches or meals. Only light snacks were given. Employees do not want to attend seminars anymore because of the effects on their health. Imagine listening to your upper level management speeches in pangs of hunger if it won’t drive you to the doors of the doctors for illnesses of hyperacidity and ulcers. f.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Duties and responsibilities vs. delegation of functions. Tellers and new accounts were given a lot of delegated responsibilities by supervisors and officers. They cannot do anything about it because of the provision of HRD in their list of duties and responsibilities captioned as â€Å"and all other duties and responsibilities assigned by the branch†. The context of their functions is not really performing their relative functions but extended to the functions of the officers as well. This gives an idea of opportunity to enjoy for some Branch Operation Officers the task of reading newspapers almost the entire day, making telephone conversations, signing documents and making follow ups on delegated functions. Nice pay good work! This in fact curtails the voice of the employee to cite abuse. g.  Ã‚  Ã‚  Ã‚  Ã‚   Branch assignments and job rotations and motivations. The present transfers of branch assignments and job rotations without the agreement of the employee concern. 2005 memorandum states that the maximum number of years they are allowed to stay in a branch is five years only. Everything is based on instructions and management prerogative to transfer employees, nothing on how employee feels on the new workload and how they react on the proximity of their new branch assignments from home. Travel and stress make the most part of their time going to work from north to south. How about the consideration of skills and building up of rapport with customer service? How can HRD disregard familiarization and period of adjustments, qualification, satisfaction, and employee morale? Organization change analysis and proposal Consultative banking described the roles of bankers as consultant to their customers maximizing recognized opportunities by discussing alternatives and assisting them in their decision making phase with utmost confidence. This kind of approach to sales requires bankers to look at their products and services from their customer’s point of view making it as relevant as an increase in market share profitability and development of long term relationship in a highly competitive industry. The focal point of selling then is to understand the needs of the customers with total annihilation of the concept of door to door selling. The link therefore is increasing the employee’s ability to uncover needs, solve problems and improve situations of the customers to a mutually beneficial relationship. (Richardson 1984). The approach therefore is building relationships which are a great contrast to the issues I have cited in branch transfers and job rotations. Building relationship requi res time and it won’t benefit the bank if in the time that you almost get to know the customer you will be transferred to another branch. In their drive for a Know Your Client (KYC) directive, they forgot that time encompasses such development. Employees also experience low morale and great stress in accepting responsibilities against their will. Real motivation stems from good leadership and follows the guidelines set by nature. Motivations as emotions have unconsciously set its place in the day-to-day operations of the bank. (Maddock Fulton 1998). The prevalence and expression of emotions at work were certainly overlooked by management. Where emotions and rationality complement each other, it shall be used in a constructive manner to energize people by getting them cognitively and affectively engaged in their individual work. Efforts and expectations do not address the heart of an individual. It only deals with his hand and of his head. â€Å"Leaders may persuade with log ic, but they motivate through emotion. Leaders must come to grips with the challenges of emotion, a key driver of productivity, quality and other factors that lead to business success. When you want to motivate people to take action, engage their emotions.† (Ashforth 1995). This explains well how the idea of branch assignments and transfers may be detrimental to the health of the organization. It leaves customers and does not make it possible for the bank to strengthen the portfolio of banking products as part of their core banking solution to establish global customer base. It is a simple hello and goodbye interface making it more visible for the customers to opt whether to increase or decrease their business with the bank. Moreover the continuing dissatisfaction of the employees of having to invest additional time and effort in going to work were exhibited by getting up earlier than usual in the morning to make allowances for travel time and coming in late at home as late as 8-9pm because of travel time and annoying traffic congestion. They don’t even have the appropriate quality time spent to take care of their family and kids because of the very early and very late schedule to get out and come back to home base. Proximity from home to work sh all be a major consideration by HRD when they plan to release schedules for transfers and branch assignments. They should hear the dilemma of stress and anxiety brought by too long travel time and getting to develop a stranger relationship with one’s immediate family. This is surmounted by the deal of adjustments an employee has to undertake on different work stations. Authority could be a well demeaning word when it comes to violations of the rights of the employees to express their sentiments about the present trend of movements. HRD shall get the confirmation of the employee first to know if they are happy in following instructions without their consensus. Emotions play a good deal with employee’s motivations and dissatisfaction that may lead to rebellion and absenteeism due to decline and lack of dedication and enthusiasm to perform work. Order must be made with regards to the order in branch assignments and order with regards to personal family lives of the concer ned employees. Cost cutting of air conditioning electricity and slashing of number of hours rendered for overtime are unjust and humiliating. For all the income the bank has generated, the bank wants to give its employees fair pay to fair labor. Management must implement change of behavior on themselves for these so called unjust practices. This is not a Christian way of treating one’s workforce. Instead management shall look into giving meal allowances for employees who stayed to work until or past dinner time be it 6:30pm or 7pm. Control factors for anticipated excessive overtime shall be made upon submission of application by simply saying yes or no after evaluation of the work that needs to be done. Work is facilitated and employee is more motivated if work conditions are satisfactory. Management shall in no condition limit air space circulation and cooling when somebody is still at work. Management shall create a group to determine and identify loopholes in operations and leadership. It shall serve to identify changes in behaviors of employees and the motivation factors that needs to encourage work and build a strong workforce to gain a competitive edge over other banks. Surveys shall be made and distributed to all employees. Performance appraisals must not be limited to and subjected to appraise staff alone. Another form of appraisal shall be created to gauge performance of officers also. Praise and working conditions are two motivating factors that will decide employee’s enthusiasm to excel work performance. The bank may infuse on their management intervention the use of motivating language to impart effective communication on employee performance and enhance critical employee attitude. (Mayfield Mayfield 2006). In order to stimulate employee motivation, BH shall clarify goals for subordinates to eradicate uncertainties in the process. He must be able to give everyone his role in making sales. Like if a new accounts clerk has to open a minimum of two accounts per day, then he must understand to figure out to make one more sale the day after tomorrow if he only opened one account the next day. Empathy is very important when speaking to subordinates with emotional understanding. This is critical when it comes to issues of cross selling products. BH shall understand that it is not banking anymore but pure cross selling by which the selling process shall be done only upon completion of basic banking duties and responsibilities. A matter of factual disorientation will occur as to which one t o prioritize between the employer’s products or the affiliate companies products. Pressure shall not be downloaded to the wrong workforce. Cross selling shall be done only as an extension of the bank’s sales and services. There is a big difference on the two and very big impact on employee’s attitude towards work. It may be apparent that employees do not value working on extended services when their own duties and responsibilities with additional delegated tasks are already covering their work hours. The bank shall have a look with their reengineering, workload, and cross selling features that has been pressuring officers and staff to achieve branch quota. Technology is vital to global connectivity to sustain operations and create an edge to customer satisfaction and experience. The toll free number, call center aspect, and the website are extensions of the branch operating hours. In the issues of technology and globalization, the website will serve to generate its own advantages. Some channels like ATM machines have greatly helped to free-up-front bank sales staff from transactional activities but banks needed to trust new capabilities in order to increase their share of the customer wallet. It is finding the right product and the right relationship with the perfect technology. Employees must be given the proper training and of course the proper incentives to attend seminars and training in the issues of product knowledge and training. It will be their only mode of distinguishing leads to prioritize, creating sales scripts, and fulfilling sales. Although a lot depends on the execution, getting the human sales force to full advantage r emains to be a challenge for the bank that have been placing budget constraints in all the wrong places. Managers must learn to acknowledge worker’s performance and take feedbacks. A straight forward in depth communication could be the cure to lift their morale. Employees shall be informed of whatever is happening in the bank and not being discriminated for any regular news item other than for memos and instructions. Managers shall take the initiative to make them feel at home with the bank and not alienated to enhance team’s capability to perform effectively in the future. Group performance relates to group composition taking into account the nature and attributes of each member. It deals with heterogeneity and creativity as it considers familiarity and performance of team building. (Dickinson Guzzo 1996). To provide the right customer experience, the bank has to provide the right employee experience. It is a chain. It will spread once it gets motivated. Motivation i s not always in the form of reward systems although it can affect desires but it has more to do with emotions, relationships, and leadership. The bank has already reached its peak of performance, if it won’t seek to change its present situation, it will likely slide down.

Tuesday, November 5, 2019

Wendell Phillips Biography

Wendell Phillips Biography Wendell Phillips was a Harvard educated lawyer and wealthy Bostonian who joined the abolitionist movement and became one of its most prominent advocates. Revered for his eloquence, Phillips spoke widely on the Lyceum circuit, and spread the abolitionist message in many communities during the 1840s and 1850s. Throughout the Civil War Phillips was often critical of the Lincoln administration, which he believed was moving too cautiously in ending slavery. In 1864, disappointed by Lincolns conciliatory and lenient plans for Reconstruction, Phillips campaigned against the Republican Party, which was nominating Lincoln to run for a second term. Following the Civil War, Phillips advocated for the program of Reconstruction championed by Radical Republicans such as Thaddeus Stevens. Phillips split with another leading abolitionist, William Lloyd Garrison, who believed the Anti-Slavery Society should be shut down at the end of the Civil War. Phillips believed that the 13th Amendment would not ensure true civil rights for African Americans, and he continued to crusade for full equality for blacks until the end of his life. Early Life of Wendell Phillips Wendell Phillips was born in Boston, Massachusetts, on November 29, 1811. His father had been a judge and the mayor of Boston. His familys roots in Massachusetts went back to the landing of Puritan minister George Phillips, who arrived aboard the Arbella with Gov. John Winthrop in 1630. Phillips received the education befitting a Boston patrician, and after graduation from Harvard he attended Harvards newly opened law school. Known for his intellectual skills and ease with public speaking, not to mention his familys wealth, he seemed destined for an impressive legal career. And it was generally supposed that Phillips would have a promising future in mainstream politics. In 1837, the 26-year-old Phillips took a profound career detour that began when he rose to speak at a meeting of the Massachusetts Anti-Slavery Society. He gave a brief address advocating for the abolition of slavery, at a time when the abolitionist cause was well outside the mainstream of American life. An influence on Phillips was the woman he was courting, Ann Terry Greene, whom he married in October 1837. She was the daughter of a wealthy Boston merchant, and she had already become involved with the New England abolitionists. The move away from mainstream law and politics became Phillips life calling. By the end of 1837 the newly married lawyer was essentially a professional abolitionist. His wife, who was chronically ill and lived as an invalid, remained a strong influence on his writings and public speeches. Phillips Rose to Prominence as an Abolitionist Leader In the 1840s Phillips became one of the most popular speakers of the American Lyceum Movement. He traveled giving lectures, which were not always on abolitionist subjects. Known for his scholarly pursuits, he also spoke about artistic and cultural subjects. He was also in demand to speak about pressing political topics. Phillips was often mentioned in newspaper reports, and his speeches were famous both for their eloquence and sarcastic wit. He was known to hurl insults at the supporters of slavery, and even castigated those whom he felt were not sufficiently opposed to it. Phillips rhetoric was often extreme, but he was following a deliberate strategy. He wanted to inflame the northern populace to stand up against the slave power of the South. When Phillips began his campaign of deliberate agitation, the anti-slavery movement was, to some extent stalled. It was too dangerous to send advocates against slavery into the South. And a pamphlet campaign, during which abolitionist pamphlets were mailed to southern cities, had been met with fierce opposition the early 1830s. In the House of Representatives, discussion of slavery was effectively silenced for years by what became notorious as the gag rule. Joining his colleague William Lloyd Garrison in the belief that the United States Constitution, by institutionalizing slavery, was an agreement with hell, Phillips withdrew from the practice of law. However, he used his legal training and skills to encourage abolitionist activity. Phillips, Lincoln, and the Civil War As the election of 1860 approached, Phillips opposed the nomination and election of Abraham Lincoln, as he did not consider him forceful enough in his opposition to slavery. However, once Lincoln was in office as president, Phillips tended to support him. When the Emancipation Proclamation was instituted at the beginning of 1863 Phillips supported it, even though he felt it should have gone further in liberating all the slaves in America. As the Civil War ended, some believed that the work of the abolitionists had been successfully finished. William Lloyd Garrison, the longtime colleague of Phillips, believed it was time to shut down the American Anti-Slavery Society. Phillips was thankful for the advances made with the passage of the 13th Amendment, which permanently prohibited slavery in America. Yet he instinctively felt that the battle was not truly over. He turned his attention to advocating for the rights of the freedmen, and for a program of Reconstruction that would respect the interests of former slaves. Post-Slavery Career of Phillips With the Constitution amended so that it no longer countenanced slavery, Phillips felt free to enter mainstream politics. He ran for governor of Massachusetts in 1870, but was not elected. Along with his work on behalf of the freedmen, Phillips became intensely interested in the emerging labor movement. He became an advocate for the eight-hour day, and by the end of his life he was known as a labor radical. He died in Boston on February 2, 1884. His death was reported in newspapers across America. The New York Times, in a front-page obituary the following day, called him A Representative Man of the Century. A Washington, D.C., newspaper, also featured a page one obituary of Phillips on February 4, 1884. One of the headlines read The Little Band of Original Abolitionists Loses Its Most Heroic Figure.

Sunday, November 3, 2019

The Unseen Article Example | Topics and Well Written Essays - 250 words

The Unseen - Article Example Germs and pathogens hide in their personal accessories like rings and phones that constantly contact diverse hospital surfaces when attending to the patients (Aleccia). Germs and pathogens’ predicament harboring in personnel’s’ attire may effectively handled by cleaning them adequately with the necessary disinfecting reagents. This encompasses even treating them with adequate chemicals, which will ensure as they interact with patients and other people in the hospital do not contribute in spreading diseases among the patients. Consequently, making treatment complicated especially when a person contacts a new disease, besides the one is suffering (Aleccia). Health personnel should cease from wandering outside the health facility while in the attires, which might contribute even transferring diseases to the public who are unawares. The existence of commercial Salmonella Typhimurium is inevitable due to its application in microbiology labs. US CDC studies confirmed lately that Salmonella Typhimurium spate that was evidently in the households of the microbiology staff or students (Aleccia). The staffs usually carry home the bacteria by their protective attires with the cleaning intention and fail to disinfect effectively. In curbing this predicament and shun the bacteria’s epidemic, it is vital that the staff or training students be adequately equipped with protective attire cleaning and avoid carrying them to their residences (Aleccia). However, use of personal gadgets like telephone is inevitable, where each needs to be adequately equipped with how to scrub their hands prior handling them especially when in